COVID-19 Vaccination Programme – 4/5/21

We are receiving a high volume of calls regarding the COVID vaccine.

I am sure you understand that we need to keep our phone lines accessible for medical queries that we can deal with. We hope the following will answer some of your questions.

Welcome to Central Surgery

Our Mission Statement

To improve the health, well-being and lives of those we care for.

Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App displayed on mobile phone

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

Alert

Coronavirus Update

Please note the practice remains open during the COVID19 pandemic and continue to offer access to health care. Since the beginning of the pandemic the way we deliver access and appointment has changed, these changes are to ensure the ongoing safety to our patients and staff.

The majority of our appointments will initially be telephone consultations. We also encourage you to use our eConsult system available from this website (no username or password required).

If required a face to face appointment will be given by the clinician. At this time please do not attend to the surgery, unless you are advised to do so by a member of the Practice team.

To book a telephone consultation or for anything else please call the surgery on 01279 603 180.

Please note our telephone system is exceptionally busy, you may wish to use other resources such as the NHS website for self-care advice or NHS 111 online.

If you have been booked a face to face appointment please attend wearing a mask/face covering, ring the doorbell when you arrive and you will be screened and shown to a waiting room.

If you answer Yes to any of the following questions we ask you to cancel your appointment, isolate as advised by the government and arrange a test for COVID19 by going online or calling 119.

Do you have;

  • A new continuous cough
  • A high temperature (above 37.8)
  • A new loss of taste or smell
  • Have you been told to self-isolate

Please ensure we have your most up-to-date contact details and sign up to the SMS text messaging service by completing this online form

Visit NHS.uk for the latest guidance on coronavirus COVID-19 including symptom checker, self-care and social distancing.

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 – not the surgery.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer

The NHS Volunteer Responders programme is available online to help support those who need it. Volunteers can collect and deliver shopping, medication and other essential supplies. Alternatively can call 0808 196 3646 between 8am and 8pm, 7 days a week to self-refer.

Sadly, there have been some incidents of abuse towards Central Surgery staff recently. Please do not be rude to the staff. If you wish to make a complaint, please do so through the appropriate channels.

COVID-19 Vaccination

For more information about the vaccination programme please visit our post COVID-19 Vaccination Programme

Get the latest NHS information and advice about coronavirus (COVID-19)