We have been informed of a scam telephone call offering pendant alarm support to elderly people for £1.50 per day and asking for their bank details. They claim to have access to medical records and were nominated by their GP surgery due to their age and health condition. Instances have been reported in our area,

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Online Experience Survey

Tell the local NHS about your online experiences

GP practices offer their patients different ways to access services, and our surgery uses eConsult as the online ‘consultation’ platform so that patients can make an enquiry about a medical issue at a time convenient to them.

The East and North Hertfordshire Clinical Commissioning Group (CCG) is in the process of re-procuring online consultation platforms, along with the Herts Valley and West Essex CCGs, and is asking for patient opinions to help inform the requirements needed.  

This online survey here has been set up by the CCG and should take less than 10 minutes to read and fill in. It is open until 6th August.

You don’t need to have used eConsult before to answer the questions – all feedback helps, and the CCG teams pass on their thanks through the PPG to those who are able to take part.